Ann Kelly
Ann Kelly is a doctoral candidate at the School of Education at the University of Queensland. In this role she is analysing a number of the conversational and written textual activities engaged in by administrative trainees. She has produced several publications focusing on this work, the most recent being:
(2001). Reporting a service request.
In: A. McHoul and M. Rapley (eds), How to Analyse Talk in Institutional Settings: A Casebook of Methods. London: Continuum, 72-85.Ann has also been involved in adult literacy practices. These have encompassed academic, political and pedagogical work at the local, state and national levels.